Brighter Days Family Child Care does not discriminate against any child or family based on race, color, national origin, sexual orientation, religion or disabilities.

In order to provide the best care and learning experience for each child in our care, we ask that parents partner with us in the following: ❏ We will need to work together to ensure that each child can develop to his/her fullest potential. ❏ Please communicate about any changes that will affect your child’s usual schedule in a timely manner. ❏ We require that the parent or guardian check the child in and out of our care daily through BrightWheel during drop-off and pick-up. 6 ❏ Monthly calendars are to be filled out in advance if parents have a variable schedule. ❏ Making sure to replenish all necessary items for each child; back up clothing, diapers, wipes, etc. ❏ Shoes are removed at the door, this is a no shoe household, and it is recommended that all children wear no-slip socks.

For us to provide the best possible care, we ask that parents/guardians communicate any needs, wants and/or concerns regarding your child. It is very important that the interaction between parents/guardians and the provider remains a priority at all times in order to achieve good quality and nurturing care. Use Brightwheel app for daily communication/updates. Every month there will be a newsletter provided.

We strive to be able to provide care for your child through 50 of the 52 weeks in a year but sometimes things that are out of our control come up. If we feel the need to remain closed for the day, we will not be responsible for finding back-up childcare. The reasons why we may not open for the day include, but are not limited to: ❏ Unexpected sick days ❏ Family emergencies ❏ Stay at home orders ❏ Bad weather ❏ Vacation days (yearly calendar is provided) ❏ Your child is ill. (Please refer to Illness Policy)

We ask that parents/guardians please provide the following items to be kept at childcare at all times. All items will need to be labeled with the child’s name. For every child: ❏ A box of plastic sealable bags ❏ Small blanket to be kept at daycare ❏ Sunscreen lotion ❏ Flushable/non-flushable wipes (potty trainers & users) ❏ Two full changes of clothes in a labeled plastic sealable bag 7 ❏ A two week supply of diapers, pull ups, ointments and wipes for non potty trained children ❏ Children socks must wear non-slip/anti skid soles to prevent slips on the wood floor. ❏ Children take pride when they are self-sufficient, therefore, it is advisable that when selecting clothing & shoes for the child that anything that is easy for them to put on/take off be taken into consideration. (Especially if the child is being potty trained) ❏ Getting messy can be unavoidable at times. Please do not send the children in clothing that you do not wish to damage.

Here at Brighter Days, safety is the most important from arrival to departure. Children are to stay with the adult at all times and are NEVER allowed to wander-off or go to the car without the parent or guardian. *Porch drop-offs and pickup only Anyone conducting a drop off/pick up at childcare ❏ Text message when dropping off/picking up with ETA (please do not ring the doorbell). ❏ Scan the child in/out of care using the touch free scan on your cell phone. ❏ Check for anything going home, and personal belongings in the child’s cubby. ❏ Children are to stay next to their parents or adults at all times ❏ Keep children off the lawn and away from the plants for their safety ❏ Children are to remove shoes and place them in their respective cubbies ❏ Temperature and health assessments are performed before entering the home ❏ Children are required to wash their hands immediately after entering the home Parking We have ample parking available alongside the curb in front of the house or across the street. At no time should anyone park in or block the home’s driveway, or the driveways belonging to our neighbors, or in front of the mailbox. 9 Release of Children A child will NOT be allowed to leave with anyone other than the parent/guardian, or person authorized by the parent who signs up for the Brightwheel app. Each individual must sign in/out with their own account/code. When someone else is going to be picking up, parents/legal guardians are to notify us no later than drop-off of that day. The parent/guardian will need to provide the following information prior to pick-up: ❏ Full name and the person’s relationship to the child ❏ Phone number and/or email address Anyone other than the parent/legal guardian will have to download the Brightwheel app and receive a code to check the child out of Brighter Days FCC. All individuals must be at least 18yrs old and have a code for Brightwheel to check out the child from Childcare. Whenever possible, we prefer to be personally introduced to anyone that will be picking up your child. *Also, if there is ANY reason to believe that the person in charge of the pick-up is under the influence of any substance, they will not be allowed to take the child and the next person on the emergency list will be called.

Discipline is: ➔ Individualized and consistent for each child. ➔ Appropriate to the child’s level of understanding; and directed toward teaching the child acceptable behavior and self-control ➔ Our staff uses only positive methods of discipline and guidance that encourage self-esteem, self-control and self-direction which include some, if not all, of the following: ◆ Using praise and encouragement of good behavior instead of focusing only on unacceptable behavior ◆ Reminding a child of behavior expectations daily by using clear, positive, statements ◆ Redirecting behavior using positive statements and using brief, supervised, separation or “time out” from the group (when appropriate for the child’s age and development) which is limited to no more than one minute per year of the child’s age. (ex. A 3 y/o child will not exceed 3 mins of separation, “time out”) The following types of discipline are prohibited: ➔ Corporal punishment or punishment associated with food, naps or toilet training ➔ Pinching, shaking or biting the child ➔ Hitting the child with a hand or instrument ➔ Humiliating, ridiculing, rejecting, or yelling at a child ➔ Placing a child in a locked or dark room, bathroom, or closet with the door closed; and requiring the child to remain silent or inactive for an inappropriate long period of time. (over the age rule mentioned above) NOTE: Sometimes, when both the parent and provider are in the same room -such as when dropping-off or picking-up- the children will forget the rules, or they will simply test boundaries. Please help show your child that you respect us, the rules of the house, and our property by reminding them that the rules still apply when you are around. We will do the same and correct them.